Where can I find my order number? 02 November 2023 10:52 Updated The order number is an 6 to 10 digit number and is located on the order confirmation or invoice. Depending on the type of purchase, the documents were sent to you by regular mail or via e-mail. Here are some examples: eventim / oeticket reservix ADticket ticketone Related articles What information do we require on the order confirmation/invoice? I cannot send the form! My incident does not appear in the list. Why am I getting an error message? Where can I find the info sheet and the general terms and conditions for the insurance?